Legal
Privacy Policy
Last updated: 15 September 2026
This Privacy Policy applies to Autopilot Business Solutions (ABN 90 867 559 639), trading as Autopilot Business Solutions.
This policy explains how personal information may be collected, used, stored and shared when delivering discovery calls, sales presentations, proposals, onboarding, automation setup, ongoing services, contact forms and booking forms. It is general information, not legal advice.
1. What information we collect
Contact details: Name, business name, email address, phone number and website.
Business and discovery information: Current systems, software, lead sources, enquiry channels, quote processes, booking processes, operational challenges and business goals.
Proposal and financial information: Selected service scope, optional extras, setup and monthly amounts, estimated usage, savings assumptions and payment status where relevant.
Onboarding information: Business requirements, configuration requirements and system access information where required.
Technical information: Page URL, browser information, device type and session information collected by forms or website systems.
2. How information is collected
Information may be collected through website forms, discovery calls, booking forms, sales presentations, proposals, onboarding, direct communication and connected business systems.
3. How information is used
Use may include:
- Preparing proposals
- Assessing suitable solutions
- Providing services
- Configuring systems
- Managing billing
- Onboarding
- Scheduling
- Customer communication
- Support
- Meeting Australian business record-keeping obligations
4. How information is stored
Information may be stored in CRM and business systems used to provide services. We do not claim that data is stored only in Australia unless that is specifically confirmed.
5. Who information may be shared with
Where necessary, information may be shared with:
- Platform providers
- CRM providers
- Software providers
- Subcontractors
- Communication providers
- Email providers
- SMS providers
- Phone providers
- Payment providers
- Other providers required to deliver the agreed service
- Legal or regulatory authorities where required
Autopilot Business Solutions does not sell personal information.
6. Metered usage and platform providers
Where SMS, email, AI, phone or other platform usage is used, information may be processed by relevant service providers in accordance with their own policies.
7. Access and correction
To access, update or correct your personal information, or to ask a question about how it is handled, please contact Autopilot Business Solutions using the details below.